The hotline for dairy farmers in Thajavur, India is operational! Open Mind—Question Box has been working with Arohana Dairy Private Limited to create a hotline which will contribute to the organization’s goal of creating highly productive dairy clusters by empowering and involving dairy farmers. The hotline's focus is on questions related to animal husbandry.
So far, phones have been installed at milk collection centers in four of the ten villages Arohana is working in. Dairy farmers can use those phones to get a direct connection to Tamil Nadu Veterinary and the Animal Sciences University where experts are available to answer their questions. The hotline Operators will use the opportunity to collect information about the dairy farmers and their questions. Arohana will analyze the resulting data to find trends in the way the dairy farmers think, common misconceptions they may have, and how they get their information. Hopefully this analysis will allow Arohana to refine its programs and initiatives to better help the local dairy farmers. Meanwhile, the self-sustaining hotline service, which uses coin-operated phones, will be directly and immediately helping the diary farmers.