Fast Company Co.EXIST features Question Box!

Friday, January 6th, 2012

Question Box Answers Questions In Remote Villages That Can’t Just Google It

By Michael J. Coren

January 4, 2012

Without an Internet connection or robust smartphones, many people around the world don’t have access to instantaneous information. Question Box–a mobile phone connected to an operator–can help villagers from settling bar bets to answering serious questions about health and farming.

Ask, and you shall receive. When it comes to information in much of the developing world, this simply isn’t true. Connectivity is like air in industrialized nations: We take it for granted that we can go online with a question in mind and search a good portion of human knowledge to find the answer.

But the next time you’re in a bar settling an argument by checking IMDb on your smartphone, think about how people in other parts of the world have to resolve these questions, or even more important ones. Rural areas without decent roads or schools, never mind an Internet connection, have little to link them to the outside world. For these places, there is now Question Box.

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New Question Box Interview Video – BBG Innovation Series

Tuesday, December 6th, 2011

Question Box Founder Rose Shuman recently visited the Broadcasting Board of Governors in Washington, DC, home to media outlets such as Voice of America. In this video, Rose discusses what Question Box is, and how it is used in communities.

Question Box at ICT4RD 2011

Tuesday, November 1st, 2011

Question Box is being featured today at The Market Place: Showcases and Conference Laboratories (Colabs) session of ICT4RD 2011 in Johannesburg, South Africa. Abdul Waheed Patel of ETHICORE is presenting on our behalf. If you are attending the conference, please stop by and say hello.

Question Box featured on The Lifestyle Show on South Africa FM

Tuesday, August 2nd, 2011

SAfm host Michelle Constant recently interviewed Question Box founder Rose Shuman live on the radio.  Tune in below and hear the latest!

SAfm Question Box interview

Question Box featured as innovative new media platform in Africa

Wednesday, July 27th, 2011

Fesmedia Africa, the media project of the Friedrich-Ebert-Stiftung (FES) in Africa, is working towards a political, legal and regulatory framework for the media in African countries, based on human rights law, relevant protocols of the African Union and SADC declarations or other regional standards. Our office is based in Windhoek, Namibia.   Question Box is featured as a case study in the latest volume of the fesmedia Africa series: Texting, Tweeting, Mobile Internet – New Platforms for Democratic Debate in Africa

Question Box’s writeup is excerpted below. We encourage you to download the informative booklet available on FES’s website.

This Way Up Radio New Zealand features Question Box

Monday, July 18th, 2011

This Way Up, a program from Radio New Zealand, features an interview with Question Box founder Rose Shuman. This Way Up is a weekly two-hour show that explores the things we use and consume.  18 Jun, 2011 (11′29″) Check it out!

Question Box Featured in Southern Innovator – UNDP

Monday, July 18th, 2011

Question Box was featured in Southern Innovator, a new publication of UNDP that profiles some of the most innovative ideas coming out of the global South. We were pleased to see many friends in the sector profiled as well, such as Ushahidi, Medic Mobile, and TxtEagle. Take a look at the magazine, as it is a great primer on ICT and mobile innovation from around the globe.

Idealist adds Question Box & Open Question the the Idea File!

Thursday, July 14th, 2011

Idealist has just added Question Box and Open Question to their Idea File. Check out the complete article!  Here’s an excerpt:

Why we’re adding it to the Idea File

  • Circumvents the limitations of the web. If you’re like me and speak one of the top ten languages on the internet, then you probably take for granted that we have access to an incredible wealth of information with just one click. But the world has 1,000+ languages, and Google is available in “nearly 40″ of them.
  • Gives most everyone access. Reaches people on the margins: the illiterate, women who are excluded from communication, the visually impaired, and those who are too poor to even have a mobile phone.
  • Provides employment. Operators have the opportunity to use their language skills, and make some money while they’re at it.
  • Utilizes local knowledge. In many villages, knowledge is passed down from generation to generation, or neighbor to neighbor. Question Box not only places values on its importance, but helps capture it for future use.

The Indigo Trust Supports Question Box!

Friday, June 10th, 2011

Question Box is pleased to announced a recent generous grant from The Indigo Trust! This grant enables us to complete development of our Open Question call center software, build a suite of manuals, and enable community organization to get started building and running their own local hotlines!  Please watch this space for more information about the project.

About Open Question:

Open Question, an initiative of Question Box, provides open-source tools combining custom software and printable how-to guidebooks that allow most any community organization to start their own local phone hotline.

Community organizations around the world have a lot of valuable information. However, right now it is difficult to get that information to the people who need it, in a timely manner. With Open Question, the organization can share their knowledge by setting up a simple hotline. People in the community can now call in during working hours, and benefit from the organization’s knowledge, even if there are no workers in the field available.

Using Open Question, most organizations that have a phone and a computer can set up a basic hotline  to locally share their knowledge using existing staff in the central office. Having this simple hotline invites beneficiaries and community volunteers to call the organization which allows people can to  get the answers they need, when they need it.

Open Question tools works well for all organizations across multiple sectors. The knowledge may be previously a day’s drive away, but with Open Question, it can now be accessed by a short phone call. Open Question tools will be available to everyone and distributed free of charge via Question Box website.

We are seeking community organizations to test out Open Question! Please Contact Us if you are interested.

About The Indigo Trust:

The Indigo Trust is a grant making foundation that funds technology-driven projects to bring about social change, largely in African countries.  The Trust focuses mainly on innovation, transparency and citizen empowerment.  The Indigo Trust makes grants to African projects or programmes, or to organisations who operate at least partly in African countries. We believe that access to information for all empowers people to change their own lives and communities. The Indigo Trust is one of the 18 Sainsbury Family Charitable Trusts (SFCT). The Trusts work and fund autonomously across many different sectors and geographic regions but share offices and administration. For more information see our blog: http://indigotrust.wordpress.com

GOOD Magazine covers Question Box!

Wednesday, June 1st, 2011

Question Box: Bringing the Power of the Internet to People Without Computers

Google is great. Ask basic questions, get instant answers. You do it every day, and are more efficient for it. That access to information can be a matter of life or death or business survival in rural villages in the developing world, but the people who need basic information the most often don’t have internet access or computers. They may not even be able to read or write. So Rose Shuman, of the nonprofit Open Mind, came up with a plan to bring the value of a Google-type search to even the most remote parts of the globe.

Question Box is like a “fairy Godmother internet librarian for the village,” Shuman explained to the Guardian’s Activate conference in New York. It’s a powerful idea, but Shuman’s willingness to change course when it wasn’t working also provides a lesson for development aid organizations, as she explained to GOOD.

Read full article on GOOD.is